See your business the way your customers do.

convivial helps locally owned businesses keep their customers coming back.

I bring an outside eye to whatever's holding your business back (whether that's with customers, your team, or how things run). We work out the fix together, and I stay until it holds.

Email me at jonathan@convivial.works, even if you're just curious, or schedule a chat 

I'm Jonathan, based in Raleigh, serving the Triangle.

I spent a decade-plus inside Fortune 500s, global consultancies, and heavily regulated industries. It trained my eye to spot the small breakdowns that cost a business its customers, and to know which ones to fix first. I'll bring that eye to your business and help you decide where to start.

Want to hear it from your customers? Get the $99 Customer Experience Diagnostic